
Resident Communication

4 Tips to Improve Communication
Get surprising insights even if you already have good communication skills.
Conflict Resolution
Steps for Communication About an Issue
1. Identify and Express Your Need
2. Listen To the Other Person's Perspective
3. Repeat What Was Said
4. Identify and Agree On The Problem
5. Brainstorm Solutions to Get Everyone's Needs Met
6. Agree On A Solution

Safety and Agreement Violations

Report safety and agreement violations immediately to Asheya Accommodations.
If you feel you are in danger do not confront the other person. If you do not feel in danger please follow the communication steps and speak directly to the person committing the violation, as well as reporting the incident to Asheya Accommodations.
Safety Violation
- enters another resident’s private room without permission
- takes other people’s property without permission
- engages in aggressive or violent behaviour towards other residents
Agreement Violation
- smokes any substance in the house or in a non-designated area on the property
- enters another resident’s private room without permission
- does not participate in the chore schedule or chronically does not clean up after themselves
Shared Housing Expectations

Consideration & Respect
Quiet, Peaceful, Friendly Environment
Quiet hours
Quiet hours are between 11 PM to 8 AM each day. During these hours residents must be respectful of others in the house who are trying to sleep. Residents must not talk or use electronics loudly or make other loud noises. Residents are allowed to do light cooking, showering, and laundry during these hours as long as they are doing so quietly. If the laundry area is next to a resident’s room, and the noise of the machines bothers that resident, then the house will need to agree on a laundry hours schedule. The underlying value behind quiet hours is consideration of other house members’ schedules and needs.
Common Areas
Right to Privacy
Guests
Communication
Assistance with Conflict Resolution
Shared Housing Trust and Safety
Resident Screening
Agreement or Safety Violations
If a resident is demonstrating a lack of responsibility and trustworthiness, the resident with the problem behaviour may have their residency terminated. Examples include: other residents report regularly feeling uncomfortable or unsafe, or the house is becoming unlivable as a result of someone’s behaviour.
Problem behaviour is determined by the resident coordinator and may include the testimony of the other residents of the house, attitudes and behaviours observed by the resident coordinator, and/or reports from neighbours.
Who Your Housemates Are
Common Areas & Assigned Washrooms
Interior Door Lock Disclosure
Your bedroom will not have a lock and you will not get a key. We do not allow keyed locks on interior doors. This is in compliance with a Vancouver fire safety bylaw. If there is a fire and a resident is trapped on a floor, they must be able to access an exit window through another resident’s room. We have also found that residents in houses without keyed interior locks get along better, feel more comfortable in their shared space, and trust each other more.
